Ernesto Rodriguez: Professional, Knowledgeable and Honest
Good Morning Paul,
My name is Lenny Caruso and I recently purchased a 2012 KIA Optima from your Neptune location. I wanted to take a moment to share my experience. I worked with Ernesto Rodriguez on this transaction and I advised him over the phone what I was looking for. If he could deliver, I was willing and able to come in later that day and sign the paperwork. The sale was made over the phone while I was at work. All I needed to do was forward our (my wife and I) information to him so the paperwork can be generated prior to the closing. We had a wedding to attend the following morning and we needed to drive to Connecticut that evening. It was imperative that we don't spend any more time then necessary in the dealership. When my wife and I arrived later that day, we were greeted by a friendly staff. We sat with Ernesto, signed the paperwork and drove our new car to Connecticut that evening. He was clear on our limited time and expedited the process for us. This was truly our best car buying experience. From the initial phone call all the way through the closing, he was professional, knowledgeable and honest. Ernesto Rodriguez is an exceptional associate and certainly a credit to your organization. You have our future business...
Respectfully,
Leonard M. Caruso
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